Refund policy

Clear handling when something goes wrong.

Free listings require no payment. Optional Battle support is delivered digitally after secure confirmation, and paid positions can begin changing immediately.

Effective August 23, 2026

General rule

Because leaderboard support is delivered promptly after confirmation, purchases are generally non-refundable once credited, except where applicable law requires otherwise or this Policy says otherwise.

When we will review a refund

• A demonstrable duplicate charge for the same checkout.
• Payment completed but no support was credited because of our technical failure.
• We determine before meaningful placement that a submitted destination cannot be accepted.
• Another circumstance where applicable consumer law requires a refund.

What is not normally a refund reason

A changing or lower position, fewer clicks or sales than expected, a change of mind, an incorrectly chosen target, or removal for violating the Rules generally does not qualify.

How adjustments affect the boards

Refunded or reversed value is removed from credited support. When a dispute opens, the affected credit may be removed while it is reviewed; if the payment provider resolves the dispute in the listing owner's favor, eligible credit may be restored. The boards then recalculate. An adjustment may change both the overall position and the current weekly position.

Request process

Email hello@bidfight.lol promptly with the listing, checkout receipt, reason, and supporting detail. Do not email card details. We aim to acknowledge requests within five business days; payment-provider and bank posting times are outside our control.