Refund policy

Fair when something goes wrong.

Placement begins after verified payment and ranking can be displaced immediately by other bidders.

Effective August 22, 2026

General rule

Because paid placement is delivered digitally and begins promptly after payment confirmation, purchases are generally non-refundable once credited to the board, except where applicable law requires otherwise or this policy says otherwise.

When we will review a refund

• A demonstrable duplicate charge for the same checkout.
• Payment completed but no placement was credited because of our technical failure.
• We determine before meaningful placement that a submitted destination cannot be accepted.
• Another circumstance where applicable consumer law requires a refund.

What is not a refund reason

Being outbid, receiving fewer clicks or sales than expected, changing your mind, submitting the wrong target total, or removal for violating the Rules generally does not qualify.

How adjustments affect rank

Refunded, reversed, or successfully disputed value is deducted from the listing’s credited total. The board then recalculates rank. If a dispute is resolved in the customer’s favor or funds are restored, the credited amount may be restored after payment-provider confirmation.

Request process

Email hello@bidfight.lol promptly with the listing, checkout receipt, reason, and supporting detail. Do not email card details. We aim to acknowledge requests within five business days; bank posting times are outside our control.